ACCOUNT & DATA CONTROLS

Delete your
Help Me Pick account

Delete in the app

Open Help Me Pick and sign in.
Open You in your account area.
Select Delete my account and saved advice.
Read the confirmation, then choose Delete account.

Deletion is permanent. If the app reports an error, do not assume deletion finished; retry or contact us.

Request deletion without the app

Email privacy@helpmepick.app from your account email with the subject Delete my Help Me Pick account. Request deletion of your account and associated data. You do not need to reinstall the app. If you cannot access your account email, explain that in your request. We may need to verify account ownership. Never send a password or sign-in code.

What is removed

The account-deletion process removes shared-card files, revokes sessions and deletes your authentication account. Associated saved advice, feedback and shared-card records configured to follow account deletion are deleted. Account-linked optional measurement data is also requested for erasure, and device notification registrations are removed. When deletion is completed in the app, it also clears local account data and saved photos on that phone. An email request cannot remotely clear another device’s local files.

What may remain

Friends’ downloaded images, screenshots and forwarded copies may remain. Provider records and backups follow their own retention processes. Some quota and pseudonymous records are not automatically cascade-deleted and may remain for usage control, abuse prevention and security. Contact us about a request covering those records. We do not promise immediate deletion from every system or a fixed backup-expiry period.

Remove only data on your phone